Glossary

Bottling plant

A beverage production facility, including associated warehouses, workshops and other on-site buildings and installations.

CFC (chlorofluoro carbon)

Chemical compoundused in cooling equipment, which damages the earth's ozone layer and contributes to global warming.

CHP (combined heat and power) unit

Also called tri-generation units, these can produce power, heat, cooling and CO2 (carbon dioxide) in a combined process that is up to 40% more efficient than separate processes.

Coca-Cola Hellenic

Coca-Cola Hellenic Bottling Company S.A. and, as the context may require, its subsidiaries and joint ventures. Also, «the Company» or «the Group».

Coca-Cola system

The Coca-Cola company and its bottling plant partners.

Concentrate

Base of a beverage, to which water and other ingredients are added to produce beverages. It may contain contrated plant extracts, fruit juices, colourings and other components.

Consumer

Person who drinks Coca-Cola Hellenic products.

CSR

Corporate social responsibility.

Customer

Retail outlet, restaurant or other operation that sells or serves Coca-Cola Hellenic products directly to consumers.

Dow Jones Sustainability index

Launched in 1999, the Dow Jones Sustainability Indexes are the first global indexes tracking the financial performance of the leading sustainability-driven companies worldwide.

Global Compact UN

The UN Global Compact is a strategic policy initiative for businesses that are committed to aligning their operations and strategies with http://www.unglobalcompact.org/AbouttheGC/TheTenPrinciples/index.html in the areas of human rights, labour, environment and anti-corruption.

Greenhouse Gas (GHG) Register

This forum enables organisations to disclose, monitor and compare their greenhouse gas emissions.

GRI

Initiative of global reporting.

The London Benchmarking Group (LBG)

Is a group of over 100 companies working together to measure Corporate Community Investment (CCI).

Market

When used in reference to geographic areas, territory in which Coca-Cola Hellenic does business, often defined by national boundaries.

NGO

Non-governmental organisation.

PET (Polyethylene Teraphthalate)

A form of polyester used to make lightweight, shatter-resistant bottles for beverages, food and non-food. PET can be recycled into new containers, clothing, carpeting, automotive parts and industrial materials.

SGP

Supplier Guiding Principles.

TCCC

The Coca-Cola Company and, as the context may require, its subsidiaries.

UNESDA

Union of European Beverages Association, a founding member of the EU Platform for Action on Diet, Physical activity and Health.

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